Refund Policy

Brightside Organics Refund Policy

We value the satisfaction of our customers and aim to address any issues that may arise. If you need to return a product, please note that returns are only accepted for items purchased directly through www.brightsideorganics.com. Regrettably, we are unable to process returns or refunds for purchases made through third-party retailers.

Refunds do not include shipping charges, and customers are responsible for the cost of shipping returned products to www.brightsideorganics.com. In the unfortunate event of receiving a damaged product during delivery, we sincerely apologize and will make every effort to rectify the situation.

For assistance with returns or damaged products, please contact us at: orderdesk@brightsideorganics.com, providing your order number, name, address, and telephone number. Additionally, attach a photo and include any necessary details to facilitate the review of your claim.